Save Elephants App & Website

Responsive Website • Mobile App • Personas • Wireframes • Research • User Interface • Prototyping

Overview

Save Elephants is an organization focused on protecting endangered species of elephants. The organization needs a tool that helps people learn about endangered species and raise money to rescue wild elephants. The primary target users include compassionate, middle class or higher, between the ages of 30-60.

My Contribution

UX designer leading the app and responsive website design from conception to delivery, including conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs, determining information architecture, and responsive design.

Type:
Independent student project completed in the Google UX program
Timeline:
12 Weeks, Dec 2022- Feb 2023
Tools:
Figma, PS

Challenge

The latest count reports that savannah elephants have declined by 30% in just 7 years. A lack of general knowledge about endangered elephants and limited understanding about personal impact are crucial drivers for the illegal ivory trade and their habitat loss.

Solution

Design an app and a website that will improve understanding on the topic of saving endangered elephants and help people find practical and beneficial ways for both people and nature to thrive.

Design Thinking Process

Empathize-Define-Ideate-Prototype-Test
Personas
Journey Map

The journey map were generated based on Helen's story. The main goal was to make donations online for endangered species of elephants.

Findings

Understanding and Awareness

  • People felt that they didn't have enough educational and financial resources.

Lack of Trust

  • People wanted to validate that organizations were trustworthy and aligned with their values.
  • People didn't believe their gift really helped.

Non-transparency and Lack of Engagement

  • People didn't know where their money were going and what their donation was accomplishing.
Crazy Eights
Site Map

Prototyping

prototype process
Digital wireframe
Lo-fi prototype
Usability Study

Usability Study Findings (App)

  • Get Started - Two buttons on the landing page are confusing. People find difficult to get started.
  • Donation Frequency - People weren’t able to customize the donation frequency.
  • Review - People preferred a review of their donation on the payment page.
Iteration
Iteration After Usability Test:
  • Based on the insights from the usability studies, I applied design changes like simplifying the landing page by replacing two buttons with one “start now” button.
  • Additional design changes included adding an option to “other frequency” to the Checkout page.
  • Add Review section on the checkout page
Hi-fi prototype

Final Product

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